Our new extended returns policy lets you exchange any item you buy for an item of equal or higher value than your purchase.
If you have any doubts during the purchase process please call us on (09)528-7052 or (027)4738-137 and we can advise you, especially if it's a gift or for a special occasion. Remember for $5 we will gift wrap all items 400mm or less in width. We have had many phone calls from people wanting to send items to say thank you. We have staff on hand to ensure your order will packed and sent as soon as humanly possible under government regulations.
On a personal note, we would like to say a big thank you to the many thousands of customers we have had since we established our factory in Glen Innes over 40 years ago. Your support has been nothing short of outstanding. We all notice the empty roads, the face masks, the stillness when you step outside, the smell of hand sanitiser - all signs that kiwis are taking this very seriously. Please make sure that friendly wave and shouted hello continues well after this pandemic as it used to be something we did automatically.